Frequently Asked Questions
Our shipping takes 7-15 business days.
Contact support@pawveras.store within 1 hour of ordering with your order number. After that, fulfillment may already be in progress and changes may not be possible.
Check spam/junk folders. If it’s not there, email support@pawveras.store with your name and payment details so we can locate your order.
Yes. Checkout is encrypted and payment processing is handled by secure payment providers—we do not store your full card number.